Why COTS (Commercial Off-The-Shelf) Solutions from the ServiceNow Store are Superior to Custom Coding and Development
Organizations using ServiceNow often require integrations with other platforms, such as Microsoft SharePoint Online or a legacy on-premise version. When faced with this need, decision-makers typically consider two options: While custom development may seem appealing due to its tailored approach, it often introduces more challenges than benefits. In contrast, COTS solutions provide a faster, more […]