Every organization develops unique workflows to help accomplish day-to-day tasks. Solidifying an effective workflow in the first place can be challenging. What works well for one person or department may not be effective for another, and the need exists for adjustments that may end up expending a lot of resources.
Workflows can be great tools for accomplishing rigid, well-defined processes that do not often change. While a tasking workflow may work initially, situations change, and eventually, it will need modification. Often, workflows are inflexible, and not conducive to the ever-changing demands of today’s environment. Changing a workflow mid-stream can require re-development, and there will always be some cases where the implemented workflows just need to be completely replaced.
One solution is to incorporate task management software with the flexibility to enable dynamic tasking and does not require a developer to institute or modify. Each day in the workplace can bring something new, so effective task management is key. Tasks shift or change, and this requires flexibility from employees and the processes that they use. Knowing when to deploy task management software allows the flexibility to change with the requirements of the mission. So, both task management and workflows can live in the same environment. ServiceNow is a leading technology company delivering solutions that leverage innovation and best practices with workflows.
